Code of conduct and ethics policy

All employees have a responsibility to always conduct and present themselves in a professional manner, and demonstrate respect for all persons, whether fellow employees, clients, or members of the public.

Employees are expected to:

• treat co-workers, clients, and members of the public with courtesy and respect, be appropriate in our relationships with them, and recognise that others have the right to hold views which may differ from our own.
• ensure our conduct reflects our commitment to a workplace that is inclusive and free from harassment.
• ensure our fitness for duty, and the safety, health and welfare of ourselves and others in the workplace, whether co-workers or clients.
• ensure our private conduct maintains the integrity of PEER Construction and our ability to perform our duties.
• comply with legislative and/or policy obligations to report employee criminal charges and convictions.
• provide full and honest disclosure of relevant aspects of commercial transactions.
• keep accurate records of meetings and details about what was said to clients.
• ensure advertising and other claims are verified and checked carefully, and are not misleading, deceptive or likely to mislead or deceive.
• be aware of industry legislation relevant to the issue at hand.

PEER Construction employees are expected to support our regulatory obligations and ensure their actions in no way compromise compliance.

Employees must:

• manage safety
• follow emergency procedures
• follow our policies and procedures
• implement risk management strategies
• utilise sound financial practices
• meet licensing/records/registration requirements
• develop a positive workplace culture
• ensure advertising and marketing meets requirements.

PEER Construction will implement a best practice approach with employees:

• knowing relevant legislation
• following our client’s lawful instructions, except if it contravenes good business practice
• acting fairly, honestly, in good faith and to the best of their knowledge and ability
• acting in our client’s best interests, unless it is unlawful, unreasonable, improper or against the client’s instructions
• disclosing to clients any personal or commercial relationship with suppliers
• exercising skill, care, and diligence in carrying out our duties
• completing all work for a client as soon as reasonably possible
• being timely and courteous in our work
• making all reasonable enquiries to ascertain information relevant to a transaction
• providing all offers to a client, unless instructed otherwise by a client in writing.

We will develop a positive workplace culture by:

• encouraging employees to be respectful towards each other
• communicating what is happening in the organisation
• promoting accountability and fairness
• consulting employees with changes to policies and procedures.

When employees give information to a client, they must ensure they:

• accommodate any language or listening preference
• avoid using slang
• avoid using language that is demeaning or intolerant
• avoid using a negative tone
• be truthful and accurate
• disclose any conflict of interest.

Managers must communicate and discuss PEER Construction’s ethics, culture, diversity, compliance, standards, and best practice requirements at all employee meetings.

An apparent (or perceived) conflict of interest exists where it appears that an individual’s private interests could improperly influence the performance of their duties and responsibilities whether this is the case. Individuals must be conscious that a perception of conflict of interest may be as important as an actual conflict.

A potential conflict of interest arises where an individual has a private interest such that an actual conflict of interest would arise if the member became involved in relevant (that is conflicting) official duties and responsibilities in the future.

If there is a conflict of interest, then you must disclose the situation to both parties and/or the third party depending on the situation.